Terms of service

Terms of Service

Welcome to Impr’isso. By using our website, placing an order, or accessing any of our services, you agree to the following terms and conditions. Please read them carefully.

1. General

This website is operated by Impr’isso (“we”, “our”, “us”).
By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

We reserve the right to update or change any part of these Terms at any time. Your continued use of the site means you accept any changes.

2. Online Store Terms

By using our website, you confirm that:

  • You are at least 18 years old

  • You will not use our products for illegal or unauthorized purposes

  • You will not violate any applicable laws

Any breach of these Terms may result in termination of your access to the service.

3. Products and Pricing

We strive to provide accurate product descriptions and pricing.
However, we reserve the right to:

  • Update product information

  • Change prices without prior notice

  • Limit quantities of any product

  • Cancel orders in case of obvious errors (pricing, stock, etc.)

All prices are displayed in EGP.

4. Order Acceptance & Cancellation

We may refuse or cancel orders at our discretion for reasons including:

  • Payment issues

  • Incorrect information

  • Unavailability of stock

If your payment has already been processed, we will issue a refund according to our Refund Policy.

5. Payments

We accept secure online payments through:

  • Paymob

  • Cash on Delivery (if available)

You agree to provide current, complete, and accurate billing and account information.

We do not store or access your full payment details.

6. Shipping

Shipping times and fees are described in our Shipping Policy.
Delivery times may vary based on your location and the courier’s schedule.

7. Returns & Refunds

Our Refund Policy explains:

  • Which items are eligible

  • Time frames

  • How refunds are processed

By placing an order, you agree to the conditions in the Refund Policy.

8. User Accounts

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your login details

  • You must notify us immediately of any unauthorized use

  • We are not liable for any loss caused by your failure to protect your account

9. Intellectual Property

All content on this website—including logos, images, product descriptions, designs, branding, and text—is the property of Impr’isso.

You may not copy, reproduce, sell, or misuse any part of the content without written permission.

10. Prohibited Uses

You are prohibited from using the site for:

  • Fraud or identity theft

  • Uploading viruses or malicious code

  • Collecting personal data of others

  • Spreading harmful or illegal content

Any violation may result in legal action.

11. Limitation of Liability

Impr’isso is not responsible for:

  • Delays caused by couriers

  • Misuse of our products

  • Service interruptions beyond our control

Our liability is limited to the amount paid for your order.

12. Governing Law

These Terms are governed by Egyptian law, and any disputes shall be resolved in Egyptian courts.